Returns & Exchanges
At Orthofeet®, we are committed to your comfort and offer a 60-day wear test to ensure your footwear provides the perfect fit and relief. If you are not completely satisfied, we provide easy returns and exchanges on all orders within the United States.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Select Your Preference
Choose whether you would like to exchange your item for a different size or style, or receive a full refund to your original payment method.
- 3.Print and Pack
Download and print your prepaid shipping label, then secure the items in their original packaging to ensure a safe transit.
- 4.Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your return has been processed at our warehouse.